RETURNS: Please be advised that all
non-defective returns are subject to a 25% restocking fee. No returns
once they have been removed from the original packaging, unless they are
defective. You must first e-mail for an authorization number before returning
any product. Products returned without first obtaining an authorization number
will not be processed.
All shipping times are in “business days”
which is Monday-Friday, excluding holidays. Some specialty items may require 2
to 3 weeks for delivery. We do not ship to APO or FPO mailing addresses. If
claims are made of non-delivery but tracking indicates that the package was
delivered, ProFemDefense.com will initiate a full shipping investigation. This
can take up to 6 weeks. We reserve the right to refuse any order. Credit card
orders of a value higher than $500.00 are subject to review and may require an
alternative form of payment such as payment by check or money order. In some
rare instances a second affiliate company will charge your card. We sometimes
use affiliate distributors for charges and shipping on orders. All Model
Numbers of products do not necessarily reflect the manufacturer’s model
number. All sales and purchases void where prohibited.
A
minimum shipping charge of $8.00 will be charged per order.